1. My banker, who is the only one to do anything for me at my bank, works part time, calls in sick most of the time, doesn't return emails or voicemails but she still has a job. Can I have a different banker? No because you opened the account his HER. Okay, but SHE doesn't do HER job. Well that's because she's out sick. Really...I've been here 10 months and every time I call she's out sick. I know..I know you can't fire anyone here.
2. I need snow tires for my car because it's a law here that you have to have snow tires. No, it's not the Rockies or even the Alps. In fact it doesn't even snow enough here for most of us to even need 4 wheel drive but somehow there's a law...go figure. Greg's admin calls the dealership to schedule an appointment but they need the license plate number. No problem. I give it to them. They can't find my car in their database so they want the VIN number. Okay, I give them the VIN, the license plate number and the invoice number from when I bought the car. Their response....we can't find your car. My response. Listen you IDIOTS! I know where the car is. I have it. I just need you to put tires on it. It's a BMW. You're a B-M-W dealership that sells B-M-W parts, tires, t-shirts...It's not a custom made car, it's the same as 80% of the cars in every parking lot. This is NOT rocket science. This is Kindergarten science. I need snow tires, you sell snow tires. Am I missing something here?
3. The router for the internet is intermittent. I have Greg's admin call the MONOPOLY Deutsche Telekom to have them come out and put a new one in. She calls and they answer the phone, tell her they are too busy to talk to her right now and hang up. For two days she continues to call until we finally get an appointment. TWO guys show up to replace it. I sign off on them replacing it and I ask them where is the new router. Oh...we'll have that shipped to you. Wait...the only pieces of equipment you guys work with are $12.00 routers which you don't carry on the truck with you so you are going to order it, ship it and then come back again and install it? Yep! Wonder how that looks on the books. Cost of router $12.00. Cost to diagnose, ship & install $500. German efficiency...PRICELESS
